Awarded Certified Brunswick Master Dealer

Gordon Bay Marine has been awarded Certified Brunswick Master Dealer status from Brunswick Corporation, the world's leading manufacturer of recreational boats and marine engines. The Brunswick dealer certification program is the most compre...hensive independent dealer certification program in the marine industry. As such, Brunswick believes that boaters can expect a superior boating experience from certified dealers such as Gordon Bay Marine.

The Brunswick certification program provides operational processes and criteria designed to maintain continuous improvement in customer service across all dealer departments. The program ensures excellence through measurement of the quality of a dealer's sales process, its facilities, after-sale-follow-up, service and parts department as well as overall employee and customer satisfaction levels. Compliance is independently verified and dealers are evaluated every year to make sure they continue to meet program requirements.
The Master Dealer certification is Brunswick's foundation distinction for dealers, reserved for those dealers who meet Brunswick's higher standards of operation excellence. To qualify, dealers must pass over 80 best practice requirements across every area of their business. The result is an ownership experience that customers can truly rely on.