Friday, November 23, 2012

Great News! Did You Hear?


 
 As determined by Boating Industry magazine, the Top 100 is an annual ranking of dealerships that are unsurpassed in overall business operations, customer service, professionalism, and all the characteristics that go along with them.
Managing a dealership to high levels of customer service, high volume sales and, yes, high profits, is no easy task. Simultaneously creating an atmosphere that exceeds high consumer expectations can be even more difficult. For Gordon Bay Marine however, these tasks have not only become second nature, but they are firmly integrated in the business' day-to-day operations. We understand that delivering on the promise of the boating lifestyle, not just a boat is the No. 1 key to success.

10 Reasons To Do Business With  A
Top 100 Dealer


1. DEDICATION TO CUSTOMER SATISFACTION: Boating Industry's Top 100 Dealers have the systems in place to ensure they are satisfying you, their customer.
 
2. AMBASSADORS FOR THE BOATING LIFESTYLE: Boating Industry's Top 100 Dealers strive to retain you as a customer for life, offering the education, experiences, events, products and services to make the boating lifestyle as pleasurable and rewarding as possible for you, your family and your friends.
3. SERVICE DONE RIGHT: Boating Industry's Top 100 Dealers understand your time on the water is precious, so they design their businesses to get you into the shop and back on the water quickly and efficiently.
4. CONSISTENCY: From the website to the showroom, from sales techniques to service processes, your Top 100 Dealer aims to deliver a quality experience you can count on.
5. EXPERT GUIDANCE: Top 100 Dealers invest in the latest training and education so they can provide expert guidance to assist you in making the best decisions, whether you are buying a boat, selecting parts and accessories or bringing your vessel in for maintenance.
6. COMMUNICATION: Boating Industry's Top 100 Dealers ensure you have access to the information your boating lifestyle demands, from the latest news, events, products and services to regular updates regarding your boat, part or repair order.
7. LONGEVITY: Boating Industry's Top 100 Dealers relentless quest for excellence, agility in adjusting to the changing marketplace, and dedication to short- and long-term planning make them the ideal partner to guide you along your boating journey.

8. EMPLOYEE SATISFACTION: Boating Industry's Top 100 Dealers provide the wages, benefits, training and culture that allow their business to attract and retain the best employees in the marketplace.
9. COMMUNITY INVOLVEMENT: Boating Industry's Top 100 Dealers contribute to their local communities as a thank you
for all that they get back.
10. COMMITMENT TO CONTINUOUS IMPROVEMENT: Boating Industry's Top 100 Dealers aim to exceed your expectations and those of their team, suppliers and business partners each and every time, no matter how high those standards are.

Thank You Boating Industry For Reconizing
Gordon Bay Marine As One Of North America's
 TOP 100 DEALERS